Others' problems

I would like to ask whether there is a reason why some people are curious about what other people feels and think, and willing to listen to them and try to help them just by talking and discussing the problem, while other are not. These second ones prefer to focus on themselves, seeing only their own problems, which becomes incommensurably big and feel like they have never been experienced by anyone before them - just because they don't know, because they do not care about what other people live.

To appreciate and to like

I would like to ask what would you think if someone brings you a cake from his own tradition, with a very elegant decoration on top, a certificate of the genuinity of the recipe and of the ingredients, and an exquisitely decorated box.